The most common causes of this issue are:
If an update is cancelled before completion, the system software may become damaged, and the system may require servicing or exchange.
You can update your system software by any of the following methods:ĭownload update data using a PC and save on storage media* or a USB Mass Storage device. Depending on your PS3 system software version, the screen images and icons that are used on this website may differ from those that appear on your system.To play some software or use some features, you may first need to update the system software.See the Consumer Alerts page for more details.You will not be able to use or under Settings (Settings) > Settings (System Settings). The and features have been deleted in system software versions 3.21 and later.To check the version of your system software, go to > Settings (Settings) > Settings (System Settings) > field. If your PS3 system software version is 4.55 (or later), you do not need to perform this update.
Any of these actions may void the PS3 system warranty and affect your ability to obtain warranty services and repair services from Sony Computer Entertainment.
If you download or install update data from another source, by another method, or with a PS3 system that has been altered or modified in any way, the PS3 system may not operate properly and may not be able to install the official update data.